Updated 14 May 2018
When using this website and for the General Data Protection Regulations (GDPR) due to come into force on 25th May 2018 superseding the UK’s Data Protection Act 1998, the data controller is Handmade Marketing Ltd and is based at 140 Tabernacle Street, London, EC2A 4SD.
Handmade Marketing Ltd respects and is committed to protecting your privacy. We may choose to store information about you if you are a prospective or an existing customer or partner in order to serve your needs better.
We may also store information if you are an individual we need to communicate with in order to fulfill a project on behalf of one of our clients.
This privacy policy explains how we use any personal information we collect about you when you use this website.
What information do we collect about you?
We collect information about you when you contact us, register with us or place an order for products or services. We also collect information when you voluntarily sign up for our newsletter, complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Where is my information held?
We may store information on 3rd party software platforms and content management systems for the purposes of, but not limited to, email marketing. This means your data may be stored in UK or international data centres. Your information may also be held by third party suppliers for administration procedures only. All third-party providers are bound by confidentiality and security clauses within the service level agreements agreed.
Safeguarding your information
Transmission of your information via the internet is not completely secure. However:
We have taken reasonable steps to protect data in transmission
We have taken steps to encrypt data during transmission and when standing
We will never share any stored website passwords we hold
Data is kept whilst it is still relevant to the reason for collection and/or if we are required to do so by UK law. Once no longer needed, all data is destroyed by secure means.
If you would like more information about the security of your information please contact enquiries@handmademarketing.co.uk.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at 140 Tabernacle Street, London EC2A 4SD. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
How will we use the information about you?
We collect information about you as part of our administrative procedures and which may include managing your account and emailing you about other products and services we think may be of interest to you. We also use your information collected from the website to personalise your repeat visits to our website. We will not share your information for marketing purposes with companies outside of Handmade Marketing Ltd.
In managing your account, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
Marketing
We may wish to send you information about products and services you may be interested in and you have the right at any time to opt out from us contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact enquiries@handmademarketing.co.uk.
Links to other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 14 May 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you by email at enquiries@handmademarketing.co.uk.